Privacy Policy

Snag Digital Ltd is a digital marketing agency based in the United Kingdom. Our registered address is Silverstream House, 45 Fitzroy Street, London, W1T 6EB.

For privacy enquiries contact us at: joseph@snagdigital.co.uk

We collect information you provide directly to us, including:

• Name and email address submitted via our contact form
• Business details shared during a discovery call or email exchange
• Usage data collected automatically (pages visited, browser type, device) via Vercel Analytics

We do not collect sensitive personal data such as financial information, health records, or government identifiers.

We use the data we collect to:

• Respond to enquiries and book discovery calls
• Deliver and improve our services to clients
• Understand how our website is used (aggregated analytics only)
• Meet our legal and contractual obligations

We do not sell your data to third parties.

Under UK GDPR, we process your data on the following grounds:

• Legitimate interests — responding to enquiries and improving our services
• Contract — fulfilling our obligations to clients
• Legal obligation — where required by law

We retain contact form submissions for up to 24 months. Client project data is retained for the duration of the engagement plus 7 years for tax and legal purposes. You can request deletion at any time.

We use the following third-party services that may process your data:

• Resend — for processing contact form submissions
• Vercel — website hosting and analytics
• Cal.com — booking discovery calls
• Apollo.io — B2B sales intelligence (used internally)

Each provider is bound by their own privacy policies and, where applicable, data processing agreements with us.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing based on legitimate interests
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, email us at joseph@snagdigital.co.uk. We will respond within 30 days.

We use essential cookies required for the site to function, and analytics cookies to understand usage. See our Cookie Policy for full details.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after any changes constitutes acceptance of the updated policy.